The Campbell Difference

about-campbell-strata-services

We focus on 5 areas of excellence…

Our property management services include:

Advisory Services

  • Strategic Planning
    • Provide advice on how to structure and operate your Strata Corporation effectively.
    • Assist your Strata Council on all matters pertaining to the management of your Strata Corporation by providing recommendations based on industry experience.
    • Work with your Strata Council to develop a vision and tactical roadmap for your Strata Corporation to ensure you are positioned for long term success.
  • Bylaws and Regulations Administration
    • Provide guidance to  bylaws and rules for application to your Strata Corporation.
    • Enforce the bylaws, and rules on the direction of the Strata Council to ensure strata lot owners, tenants and visitors are in compliance.
    • File bylaws and amendments thereto.
  • Insurance Administration
    • Manage the Insurance Policy to ensure the best possible coverage.
    • Order and review appraisals.

Financial Management

  • Accounts Receivable
    • Develop a schedule of maintenance fees.
    • Notify owners of maintenance fees, special levies, and other charges by generating and delivering monthly statements.
    • Collect and deposit fees, special assessments and other monies through cheque and electronic bank transfers.
  • Arrears Management
    • Initiate the collection of overdue accounts including advising strata council on filing of liens and court-ordered sale proceedings.
    • Assist in small claims actions to collect monies owed.
    • Registering liens on behalf of the Strata Corporation and notifying the owners and financial institutions where the mortgage is held.
  • Accounts Payable
    • Verifying with your Strata Council invoices (excluding regular contracted monthly services) prior to issuing payments in order to provide Strata Council the opportunity to stop payment if the services provided have not been satisfactory.
    • To safe guard your Strata Corporation we require two signing officers on all cheques issued (We recommend two signing officers include a strata council member and a Campbell Strata Management Ltd. Executive)
    • Payroll services and Work Safe BC reports, corporate tax returns.
  • Management Accounting
    • Provide a full financial package: Balance Sheet, Statements of Receipts and Disbursements, Bank Reconciliation, Bank Statements, General Ledger and Invoices paid.
    • Cash flow statements are prepared, when required.
    • Monthly financial statements are prepared using (GAPP) accrual accounting methods to match costs and revenues.
    • Prepared financials compare revenues and expenditures to budgeted amounts providing insight into the fiscal health of the Strata Corporation.
    • Financial statements can be customized to suit your specific requirements.
    • Monthly statements are provided to you a week prior to your council meetings to ensure your council has ample time to review them.
    • Advise on plans to invest excess funds in the best interest bearing vehicle with the approval of your Strata Council.
    • Prepare proposed operating budgets and year end financial statements for your review and approval.
  • Cost Control
    • Invest time to analyze your accounts and contracts to identify areas of savings that can be translated back into your Strata Corporation.
    • We leverage our volume purchasing discounts, vendor relationships and negotiation skills to create cost savings on initiatives of all sizes.
  • Accounts Reconciliation
    • Post all payments to owner’s records and maintain accurate account history.
    • Creating statements of receipts and disbursements.
    • Listing of accounts receivable and accounts payable.
    • Preparing bank reconciliations.
    • Providing a statement of Contingency Reserve Fund.

Project Management

  • Emergency Response
    • We provide our Strata Council and Owners with an emergency contact that is manned 24 hours a day, 7 days a week to ensure your Strata Corporation has a response team ready for any emergency.
  • Vendor Management
    • Assist with the tendering process in order to obtain quotations for all services required to strive to obtain the best possible prices for the best possible services.
    • Award contracts as directed by the Strata Council and liaise with vendors at an arm’s length to ensure the scope of the project is fulfilled in its entirety.
    • Review on-going contracts for required maintenance to identify areas for minimizing costs.
  • Site Inspection
    • Regularly inspect our strata title properties to identify areas in need of preventative maintenance.
    • Collaborate with strata council to identify opportunities to enhance the property with the ultimate goal of increasing owner equity.
    • Develop operating plans and schedules for routine maintenance and repairs.
  • Building Maintenance
    • Assisting the Strata Council in setting maintenance standards.
    • Provide end-to-end project management services to ensure building maintenance is completed on time, within budget and with the best possible level of quality.

Relationship Management

  • Meeting Coordination
    • Arranging meeting facilities where necessary.
    • Preparation of the Annual General Meeting packages to notify owners of meeting details.
    • Providing ballots and proxy forms as required.
    • Recording attendance, proxy holders and detailed meeting minutes and return them to you in a time frame that exceeds the requirements set out in the Strata Property Act.
    • Attend the specified number of Strata Council meetings and the Annual General Meeting to ensure they are conducted in accordance with the Strata Property Act.
  • Correspondence Management
    • Act as a Strata Corporations registered office.
    • Send welcome letters and information packages to new owners.
    • Preparing and distribute well-written meeting minutes as directed by strata council.
    • Inform your strata council of current issues and initiatives.
    • Provide owners information upon request; prepare “Information Certificate (Form B) and “Certificates of Payment” (Form F).

Records Management

  • Strata Plan Documentation
    • Store your documents in accordance with statutory requirements.
    • Maintain copies of your current bylaws and rule.  Strata Council Meeting Minutes, Special General and Annual General Meeting Minutes, Notices, Newsletters, a list of all undertaking and forms as required.
    • Maintain computerized accounting records for all transactions.
  • Strata Lot Documentation
    • Maintain a contact list of current strata lot owners, and tenants (including assignments of owner’s rights) in accordance with the Personal Information Protection Act.
    • Track correspondence to and from owners.
    • Store plans and unit entitlement schedules.
    • Complete and retain all “Forms” as required.

Success Stories

Abbotsford: 306 - 2777 Gladwin Road, Abbotsford, B.C. V2T 4V1 
Phone: 604.864.0380     Fax: 604.864.0480

Surrey: 17651 57th Avenue, Surrey, B.C. V3S 1H1 
Phone: 778.574.3454     Fax: 778.574.3448